Security Officer Dispatch and Driver

Location: Kutztown

Allied Universal -  - Responsibilities:
Provide customer service to employees, visitors, and/or vendors by following site-specific procedures, handling incoming calls, and relaying information related to security-related matters;
Monitor radios, phones, alarms, and/or camera systems from the dispatch area, and communicate routine and urgent activity to the appropriate personnel in a calm, problem-solving manner;
Document incidents, maintenance concerns, and/or unusual activity in logs and reports, maintaining accurate records for shift activity and follow-up;
Coordinate responses to incidents, critical situations, and/or emergency-related activity by dispatching officers and notifying supervisors, first responders, and/or site contacts as needed;
Support regular and random patrol activity by tracking officer assignments, monitoring check-ins, and communicating updates across the location and perimeter