Service Technician
Job in
Harmony, Butler County, Pennsylvania, 16037, USA
Listed on 2026-01-12
Listing for:
Groff Tractor
Full Time
position Listed on 2026-01-12
Job specializations:
-
Trades / Skilled Labor
Maintenance Technician / Mechanic, Heavy Equipment Mechanic
Job Description & How to Apply Below
Department:
Service
Reports To:
Service Manager
Purpose:
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
Key Responsibilities:
* Performs diagnostics and repairs on John Deere equipment and technology
* Mentors Service Technician Trainees and Service Technicians
* Conducts or supports customer clinics
* Perform diagnostics and repairs in the field as required
* Accountable for billable time and assigned work orders
* Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
* May participate in John Deere University Training programs required for the development of skills and knowledge
* Operates and maintains vehicles, tools and equipment required to perform job responsibilities
* Maintains a clean work area and performs work in a neat and orderly fashion
* Follows all safety rules and regulations in performing work assignments
* Maintains current knowledge of John Deere and competitive products
* All other duties as assigned
Experience, Education, Skills and Knowledge:
* Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
* Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty
* Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
* Experience operating vehicles, tools, and equipment for diagnostic purposes
* Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
* Experience working cooperatively in a team environment
* Experience communicating effectively verbally and in writing
* Must have an adequate toolset to perform job responsibilities
* High School Diploma, GED, or equivalent experience required;
Associate degree preferred
* Valid driver's license required; CDL (Commercial Driver's License) preferred
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