Experienced HVAC Service Technician

Experienced HVAC Service Technician & Future Team Leader

Who We Are:

Davis Brothers Heating and Air Conditioning is a family‑owned business nestled in the charming small town of Indiana, PA. For over 75 years, we’ve been the cornerstone of comfort for our community, prioritizing quality craftsmanship and exceptional customer service. We’re not just a workplace; we’re a family that values integrity, hard work, and innovation.

Our culture is built on close‑knit relationships, continuous learning, and a commitment to personal growth. We believe in doing the hard things right and investing in our team’s success. At Davis Brothers, you’re not just filling a position; you’re building a fulfilling career and becoming an integral part of our community.

• You have 5‑10 years of hands‑on HVAC service experience and are ready to take the next step in your career.
• You’re a leader at heart, passionate about mentoring younger technicians, and comfortable working independently.
• You’re looking for a change of pace from city life and are excited about the prospect of living in a welcoming small town.
• You are a problem‑solver, always looking for innovative solutions to complex HVAC issues.
• You value work‑life balance but understand the importance of flexibility in providing critical services to the community.
• You’re committed to continuous learning and staying ahead of industry trends and technologies.
• You have a strong sense of integrity and take pride in delivering exceptional customer service.

As our HVAC Service Technician and future team leader, you will play a crucial role in ensuring top‑notch service delivery while mentoring the next generation of technicians. You will have the opportunity to grow into a leadership position, shaping the future of our service team and contributing to our company’s legacy of excellence.

• Create a positive customer experience by completing service correctly the first time with quality and care to applicable codes, avoiding refunds and recalls.
• Consistently provide accurate pricing.
• Understand when to issue a "Lock Out/Tag Out" tag and the required follow‑up steps.
• Conduct regular inspections of work performed to ensure adherence to quality standards and safety protocols.
• Provide technical expertise and troubleshooting support to resolve complex HVAC issues and ensure timely completion of service calls.
• Communicate the benefits of Club Memberships.
• Monitor inventory levels of parts and equipment, and coordinate with suppliers to ensure timely availability for service calls.
• Communicate effectively with customers to address questions, concerns, and service‑related issues, ensuring a positive customer experience.
• Facilitate rescheduling customer appointments if a call is not complete.
• Keep truck clean, stocked, and accurately inventoried.
• Collaborate with other departments such as sales and operations to optimize service delivery and meet business objectives.
• Report any safety issues to supervisor and/or manager.
• Ensure compliance with all company policies, procedures, and regulatory requirements.
• Maintain accurate records of service calls, work performed, and materials used.
• Perform other duties as assigned.

• Proven experience as an HVAC technician, with at least 5 years of hands‑on service‑specific experience.
• EPA Certification required.
• A High School diploma or GED required.
• Strong technical skills and proficiency in diagnosing, repairing, and installing HVAC systems and equipment.
• Exceptional customer service skills and a commitment to delivering a positive customer experience.
• Ability to prioritize and manage multiple tasks in a fast‑paced environment.
• Solid understanding of HVAC tools, equipment, and safety standards.
• Strong problem‑solving abilities and attention to detail.
• Valid driver’s license and clean driving record. Approval to drive by company’s insurance carrier.

• Associate’s degree or technical certification in HVAC or a related field.
• Prior experience in residential and light commercial HVAC service.
• Experience with Service Titan.

• Work primarily in the field, including customer…