Expert Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary

The Field Service Technician will be responsible for the installation, service, and maintenance of our water purification equipment, utilizing a company service vehicle, within our Light Industries Division. Equipment specific training will be provided. Willing to train the right person, but previous technical/mechanical/plumbing experience is especially encouraged.

This position has general day shift hours with overtime opportunities and a compensated on‑call rotation with occasional afternoons and weekends.

Who We Are Looking For:

Xylem is seeking mechanically inclined professionals who are passionate about hands‑on work and problem‑solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world.

Education & Experience Requirements

• HS diploma or equivalent
• Able to pass background check & pre‑employment drug screen
• 3 to 7 years of technical work experience including industrial or commercial process water experience

Skill Requirements

• Electrical, mechanical, HVAC or plumbing background highly preferred
• Work without direct supervision
• Technically sound
• Experience with Microsoft Office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability
• Synthesizes technical information and communicates it clearly
• Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways

What We Offer

• Health, Dental and Vision insurance available on your first day of employment
• Generous retirement savings plan
• Generous PTO package and paid holidays
• Career progression and development plans
• Company wellness, rewards and recognition, and employee discount programs

The estimated salary range for this position is $35 to $37 hourly. Starting pay is dependent on multiple factors, such as skills, experience, and work location.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed.

We are a proud Equal Employment Opportunity (including disability and veterans) and affirmative action workplace. We foster an inclusive environment free from discrimination or harassment.