Community Participation Supports Supervisor (IDD​/Autism Service

Community Participation Supports (CPS) Supervisor

Access Services is hiring a Community Participation Supports (CPS) Supervisor to lead a team that supports adults with intellectual disabilities and autism to build meaningful, connected lives in their communities. Community Participation Supports (CPS) is a person-centered service designed to help individuals develop interpersonal, communication, daily living, and work-related skills while exploring community connections, volunteer opportunities, educational experiences, and pathways to greater independence.

As a CPS Supervisor, you will oversee the delivery of high-quality supports, supervise and develop Direct Support Professionals (DSPs), and help ensure individuals achieve the goals outlined in their Support Plans. This role combines leadership, coaching, service coordination, and direct engagement with individuals and their support teams to create opportunities for growth, inclusion, and community participation.

Because CPS services are delivered where individuals live, learn, work, and engage in their communities, this is a highly mobile and community-based leadership position. The primary service area includes Lehighton, Pottsville, and Bartonsville, and the supervisor will regularly travel throughout the region to support staff, oversee services, and build relationships with individuals and community partners. The position may be based out of our Bethlehem or Orwigsburg office, with a combination of community-based work, office work, and flexibility to support the needs of the program.

Essential Functions

• Provide regular supervision to multiple DSPs in a variety of settings. Develop and support DSPs to further implement positive individual outcomes.
• Engage DSPs in coaching conversations pertaining to career development and employee engagement.
• Provide direct care and direct support hours to meet program and individuals' needs, including but not limited to transferring, rotating, and changing individuals.
• Participate in the on-call rotation as assigned.
• Effectively assist resolution of crisis and conflict situations, if needed.
• Guide and discuss with staff members various methods of interventions and program planning for the individuals we serve and their families.
• Assist in hiring and orienting new DSPs.
• Conduct and/or attend case reviews and assessments on a regular basis.
• Help review and ensure timely implementation of Person-Centered Support Plans and provide periodic assessments of services.
• Identify and coordinate the goals/outcomes for each individual being served in cooperation with the individual and his/her identified team.
• Review service documentation on a regular basis, to help ensure quality compliance with the program and agency standards. Help ensure the highest quality of care to individuals that is helping them meet their needs.
• Help ensure that our services and operations are in compliance with Access Services' established policies and procedures.
• Maintain effective working relationships with representatives of state and local agencies and other professionals.
• Report on any operational, staff or individual concerns according to Access Services' established policies and procedures.
• Maintain appropriate, timely documentation as required of the position.
• Provide or prepare data such as statistical or financial information about the caseload.
• Keep abreast of developments in the field relating to the provision of services and intervention techniques.
• Provide direct care and direct support hours to meet program and individuals' needs, including but not limited to transferring, rotating, and changing individuals.
• Participate in the on-call rotation as assigned.
• This position requires the ability to travel during the course of a normal workday to successfully carry out the expectations of this position including attending offsite meetings, providing services in the community, and providing service oversight and supervision.