County Social Services Aide ; Local Government

Lehigh County Office of Children & Youth is eager to welcome a County Social Services Aide 3 to our dedicated team. This role gives you opportunities to support families, guide children, and strengthen community connections. You will join a group of professionals committed to high standards of service, teamwork, and compassion. Come join our team and help make a difference in the life of others.

This position focuses on supporting children, youth, and families by connecting them with essential services, transportation, and community resources. The role includes lead responsibilities and requires flexibility to meet daily needs. As a Social Services Aide 3, you will perform the following duties:

• Client Support: Assist clients by offering guidance, transportation, and access to important community services
• Service Coordination: Arrange appointments, follow-up visits, and referrals to ensure timely and effective assistance
• Case Preparation: Prepare reports, documents, and supervised court testimony for required case activities
• Resource Linking: Connect families with public and private social service organizations that meet their specific needs
• Team Leadership: Provide training, direction, and support to new and existing case aides
• Vehicle Oversight: Manage agency vehicle and car seat inventory, including scheduling maintenance and organizing reports

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• Telework:You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• One year as a County Social Services Aide 2;
  or
• Graduation from high school, or its equivalency, and three years of experience in public contact work in a human services agency which included one year of experience in interviewing and obtaining information;
  or
• An associate's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences, and one year of experience in a human services agency;
  or
• Any equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.