Community Welfare Lead

Connect people. Champion wellbeing. Make a difference.

Hours: 36.25 hours per week, Monday to Friday

We are looking for a Community Welfare Lead to join our team and play a key role in supporting the wellbeing, inclusion and community connection of older people across our services.

This is a varied and rewarding role combining welfare support, safeguarding, outreach and community engagement. You’ll help older people access the right support and services, build strong relationships with families and professionals, and ensure that people can participate meaningfully in the life of our centres.

Working across our Michael Sobell Community Centre and new Dementia Community Centre, you’ll be an important link between our two services and the wider community, helping people overcome barriers to accessing support, activities and opportunities.

Jewish Care’s Community Centres are at the heart of our strategy, providing safe, stimulating, engaging and supportive environments where older people can connect, participate and thrive.

Our Campus model brings together a range of services, including independent living, care, our new specialist Isaacs Community Day Centre and services for older people who are not living with dementia.

The Michael Sobell Jewish Community Centre provides activities, wellbeing support and community engagement opportunities for older people in our community.

Our centres are also a vital source of respite and reassurance for families and carers, knowing their loved ones are supported, valued and engaged in a warm and inclusive community.

As Community Welfare Lead, you’ll be a key point of contact for welfare and safeguarding matters within our community centres.

You’ll support members with a range of welfare needs, providing practical guidance, signposting and referrals, while working closely with colleagues, families, carers and external professionals to ensure people receive the right support at the right time.

You’ll also lead on outreach and community engagement, helping to strengthen links with the wider community and encourage older people who may be isolated or facing barriers to access our services.

An important part of the role will be developing and supporting intergenerational activities and projects, creating opportunities for different generations to connect and strengthening our community relationships.

You’ll work closely with the Hub Manager, Centres Coordinator and wider Community Services team and will provide supervision to the Community and Welfare Officer.

• Leading outreach activity that helps bring older people into our centres and strengthens connections with the wider community
• Acting as a key point of contact for welfare matters across both community centres.
• Supporting members with welfare needs through practical guidance, signposting, referrals and appropriate follow-up.
• Building positive and trusting relationships with members, families, carers, volunteers, referrers and external professionals.
• Supporting older people, including people living with dementia, to engage meaningfully with Jewish Care’s services.
• Identifying barriers to attendance and participation and working with colleagues to find practical solutions.
• Monitoring members’ wellbeing and reporting changes in behaviour, mood, mobility, cognition or engagement.
• Contributing to safeguarding by recognising, recording and reporting concerns and ensuring appropriate follow-up.
• Supporting member reviews, referrals and risk-related discussions.
• Working closely with Social Work colleagues, programme teams, transport teams, families and external agencies.
• Helping members and relatives navigate between the two centres and access the most appropriate services and…