Social Services Coordinator - Multigenerational; Family & Adults

Social Services Coordinator (PT) - Multigenerational (Family & Older Adults)

Alician Senior- 140 Hampden Rd. Upper Darby, PA 19082 (2 days)
Atkinson Place- 7100 Sansom St. Upper Darby, PA 19082 (2 days)

Department: Impact and Service Delivery
Reports to: Senior Associate Director
Schedule: Monday through Thursday 9:00am - 3:00pm
Hours: 24 hours per week
Pay: $22.00 - $24.00 per hour

www.better tomorrows.org

Job Summary: To facilitate services that will positively enhance the quality of life for affordable housing residents. Promotes an environment of cultural appreciation and a commitment to diversity and resident involvement to enhance a safe and positive living environment.

Provide basic case management services and coordinate programs/events aimed at promoting Better Tomorrows' 5 core focus areas:
Health, Wellness and Nutrition;
Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement.

Duties/ Responsibilities:

• Facilitate or coordinate the following programs, activities, and social services for children and adults utilizing community resources and agencies:
• Out-of-School Time Programs (After-school & Summer Program) using BT curriculum or coordinate partnerships with community agencies to supplement program
• Resident education programs focused on educational achievement and engagement
• Job Readiness programs and financial literacy to promote economic stability and self-sufficiency including resume assistance, technical/computer skills programs, and financial budgeting/savings
• Health and wellness programs to promote physical and mental health and general well-being
• Social Engagement events including but not limited to holiday and recreational events, and any other program focused on developing safe and strong communities
• Additional programs and services based on community needs and compliance
• Engage and develop community partnerships and/or volunteers to facilitate or support any required programming
• Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources
• Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks
• Develop and utilize resource files for making referrals for residents in need of specific services. Provide follow-up when referrals are made
• Daily use of data systems to track case management progress, demographic information, and monthly program attendance
• Publish and distribute monthly community newsletters and calendars to all residents door-to-door
• Provide great customer service to partner property management company including assisting with helping residents comply with lease requirements
• Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections
• Manage, track, and use site budget by following BT financial procedures
• Provide technical assistance to resident associations (if applicable)
• Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided
• Flexibility to occasionally work evenings and/or weekends to accommodate special events
• Perform other duties as assigned by Better Tomorrows' manager.

Required Skills/Abilities:

• Proficiency in Google Suite, Microsoft Office suite, and general computer software
• Strong written and verbal communication skills
• Project Planning Skills and Knowledge
• Ability to work independently and manage priorities effectively

Education and Experience:

• Minimum one (1) to three (3) years' work experience in Social Services or related field
• High School Diploma/GED required. Bachelors degree in Social Work, Education, or related field is preferred

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times

American Association of Service Coordinators