Golf Assistant Professional

Overview

The Golf Assistant Professional plays a vital role in supporting the overall operations and member experience at a golf facility. This position focuses on delivering exceptional customer service, assisting with golf instruction, managing daily golf activities, and supporting tournament and event coordination. The role requires a strong knowledge of golf techniques, rules, and etiquette to effectively assist players of all skill levels.

The Golf Assistant Professional also contributes to the maintenance of the pro shop, including merchandising and inventory management. Ultimately, this position aims to enhance the enjoyment and engagement of all golf patrons while supporting the Head Golf Professional and club management team.

• Valid certification as a Golf Professional from a recognized golf association (e.g., PGA or LPGA Apprentice Program).
• Demonstrated knowledge of golf rules, techniques, and etiquette.
• Previous experience in golf instruction or golf operations.
• Strong interpersonal and communication skills.
• Ability to work flexible hours including weekends and holidays.

• Experience with golf tournament coordination and event management.
• Proficiency in golf course management software and point-of-sale systems.
• CPR and First Aid certification.
• Customer service experience in a hospitality or sports environment.
• Physical ability to perform outdoor work in various weather conditions.

• Assist the Head Golf Professional in delivering golf lessons and clinics to players of varying skill levels.
• Manage daily golf operations including tee time scheduling, player check-in, and pace of play monitoring.
• Support the planning and execution of golf tournaments, leagues, and special events.
• Provide excellent customer service by addressing member and guest inquiries and resolving issues promptly.
• Maintain the pro shop by organizing merchandise, managing inventory, and assisting with sales transactions.
• Ensure compliance with golf course rules and etiquette, promoting a positive and respectful environment.
• Assist with golf cart operations and maintenance as needed.
• Collaborate with the grounds and maintenance teams to ensure the course and facilities meet high standards.

The Golf Assistant Professional uses their instructional skills daily to provide effective coaching and improve players' techniques, ensuring a positive learning experience. Strong communication and interpersonal skills are essential for engaging with members, guests, and team members, fostering a welcoming and professional atmosphere. Organizational skills are applied in managing tee times, coordinating events, and maintaining pro shop inventory efficiently. Problem-solving abilities help address customer concerns and operational challenges promptly, maintaining smooth facility operations.

Additionally, familiarity with golf technology and software enhances the accuracy and efficiency of scheduling, sales, and reporting tasks.