Airline Services Commissary Agent - Seasonal

Job Details Level: Entry

Job Location:

Lehigh Valley International Airport - Allentown, PA 18109

Position Type:
Seasonal Education Level: High School Diploma / GEDTravel Percentage:
None Job Shift: Afternoon & Evenings+Weekends/Holidays Job Category:
Customer Service Lehigh Valley Airline Services department provides ticketing and ground handling services for selected airlines. Commissary agents ensure aircraft are thoroughly supplied with commissary items.

• Prepare, assemble, and package airline galley carts according to the cart diagrams provided by each airline, including: (a) Beverages, (b) Shelf‑stable items (e.g., snack packs, pretzels, candy, etc.), (c) Dry stock (e.g., cups, napkins, etc.), (d) promotional products & (e) other items as specified
• Conduct accurate inventories for all arriving and departing aircraft, following established documentation procedures, including: (a) Beverages, (b) Shelf‑stable items (e.g., snack packs, pretzels, candy, etc.), (c) Dry stock (cups, napkins, etc.), (d) promotional products & (e) other items as specified
• Assist with weekly inventory counts and promptly report critical stock shortages to the Airline Commissary Department and/or Commercial Services Coordinator.
• Accept deliveries of commissary supplies from vendors and verify the accuracy of items received.
• Scan Items & Email all received invoices to the respective airline on the same day they are received.
• Rotate stock to ensure product integrity and freshness. Dispose of expired products in accordance with established procedures.
• Ability to lift and/or move up to 50 pounds repeatedly and occasionally lift up to 99 pounds with assistance.
• Professionally communicate over two‑way radio, telephone, and email.
• Possess and maintain a valid Driver’s license.

• Work collaboratively with other departments to ensure on‑time performance and efficient operations.
• Maintain a clean, organized, and sanitary work area.
• Promptly report any accidents, injuries, or unsafe conditions to management.
• Work independently and exercise sound judgment in a fast‑paced, changing environment.
• Adhere to all Airline, TSA & FAA regulations as well as Authority policies, procedures, and best practices while upholding safety, security, and service.
• Develop and maintain positive, professional relationships with internal and external customers to support effective airline operations and teamwork.
• Remain flexible and available to work extended hours or stay late during irregular operations.
• Perform additional duties as assigned.

• High School Diploma or general equivalency diploma (GED).
• PC skills to include Word, Excel, Outlook and other applicable computer programs.
• Strong written, oral, and interpersonal skills.
• Able to respond and perform in emergency situations and severe weather conditions.
• Possess a valid Driver’s license.

• Must be 21 years of age or older.
• Maintain a valid driver’s license
• Must wear uniforms provided (uniforms must be clean and presentable) and personal protective equipment.
• Must be available to work split‑shifts, nights, weekends and holidays when required.
• Successfully pass continual training, security and employment requirements
• Must possess acceptable English language skills to include speaking, reading, writing and comprehension.
• Ability to regularly sit, stand, walk, reach with hands and arms, climb, balance; stoop, kneel and crouch or crawl.
• Must be able to use hands and fingers to type, handle bags, boxes, objects or controls.
• Vision abilities include, with or without corrective lenses, close, distance, color and peripheral vision, depth perception and the ability to adjust focus.
• Sufficient auditory ability, with or without audiological devices, to decipher telephone/radio communications, interact with the public and others, decipher radio communications, and hear alarms, including vehicle and other warning signals.
• Able to tolerate exposure to noise levels up to 100 decibels at times, hearing protection is provided and optional.
• Able and willing to work in inclement weather, including extreme cold and warm temperatures.