Operations Manager - 3rd Shift

Operations Manager – Evening Operations

This is an onsite position in Harrisburg, PA.

Warehouse Operations Manager is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and outbound distribution operations. The tracking and recording of equipment, assurance that equipment maintenance schedules are followed, and employee meetings are conducted.

• Develops a strategic plan to ensure the efficient and cost-effective operation and utilization of the facility.
• Ensures efficient shipping work schedules to meet operational goals.
• Directs the operations of the warehouse supervisors and warehouse personnel.
• Audits compliance of both internal and external Standard Operating Procedures (SOP).
• Ensures that equipment is utilized in the most efficient manner.
• Reviews the daily work objective and determines productivity requirements during the shift to meet overall operational objectives with no late load outs.
• Partners with other leaders to balance labor, ensuring appropriate levels of staffing for daily workload.
• Matches the skill and background of personnel to the required work.
• Conducts analysis of workload compared to labor hours and equipment.
• Plans long-term labor needs based on sales, forecasts, and historical data.
• Makes regular recommendations to senior leadership team on programs to improve warehouse operations using lean manufacturing principles with continuous improvement mindset.

• Understands how day-to-day decisions impact financial outcomes.
• Owns financial aspects of the business including budgeting, forecasting, reading GL, Flash, and P&L reporting.
• Runs productivity and labor reports to analyze gaps in performance, holding employees accountable through coaching, counseling, and corrective actions.

• Ensures the daily pre-shift meetings cover previous productivity, operational challenges, forecasting workload, and other pertinent company information.
• Ensures proper staffing and supports hiring for all facility operations.
• Ensures all new employees are properly onboarded; completing required documentation and following a structured training schedule.
• Produces and effectively communicates department goals and individual performance goals that ensure the facility achieves operational success.
• Manages and maintains good human resources practices with direct reports, adhering to established company and department policies and procedures.
• Works with the shift Operations Manager and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations, escalating to senior leadership as necessary.
• Provides feedback, coaching, guidance, and recognition to enhance others' skill development.
• Plays an active role in employee development and talent selection.
• Acts as a role model for the department in support of corporate mission, vision, and values.
• Provides regular coaching and feedback on performance. Prepares and presents formal performance appraisals and makes recommendations.
• Proposes annual compensation increases based on performance.
• Conducts regular and routine documented observations.
• Exhibits a commitment to self-development by staying current on information, tools, and systems through a combination of trade materials, books, and other resources as required.

• Ensures the safe, clean, and efficient operation of the warehouse, meeting required service standards.
• Actively supports and participates in all safety initiatives in the facility, focusing on leading and trailing indicators to drive the most positive impact on safety results for the company.
• Implements safety and sanitation schedules that ensure facility compliance with company, OSHA, FDA, USDA, Department of Agriculture, AIB or ASI standards.
• Performs documented safety observations to coach employees on safety procedures.
• Implements the necessary improvements to the current procedures and facility to prevent re-occurring accidents, injuries, or near misses.
• Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis, and implementing necessary improvements.
• Collaborates with safety manager and safety department on improvements to safety.
• Responsible for the management of equipment and coordinates the maintenance of equipment with internal maintenance department and/or local vendor(s), as needed.

• Bachelor’s degree in supply chain, Business, or related field preferred.
• 5+ years of supervisory experience in a warehouse or distribution environment.
• Experience with Warehouse Management Systems (Oracle or equivalent preferred).
• Experienced in positive employee relations with teams of fifty or more employees.
• Knowledge of Six Sigma, Lean Manufacturing or other continuous improvement fundamentals preferred.

• Working knowledge of Microsoft Office applications.
• Working knowledge of warehouse/mechanical…