Senior Change Management Specialist

Overview

Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and training strategies, and engage with stakeholders across all levels. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Lead change management efforts for complex projects and strategic initiatives, applying advanced frameworks and influencing stakeholder alignment.

• Lead development of change strategies and plans.
• Collaborate with enterprise communications partners to align executive messaging with change strategies or key messaging.
• Conduct change readiness and adoption assessments.
• Mentor junior team members.
• Lead change retrospectives and lessons learned sessions.
• Collaborate with HR, Communications, and PMO teams.
• Drive alignment across multi business units and ensure change strategies support enterprise priorities and stakeholder readiness
• Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
• May perform other duties as assigned

• 5+ years of experience in change management or related field.
• Complete knowledge and understanding of business area/specialization.
• Strategic communication.
• Executive stakeholder management.
• Change risk mitigation.
• Coaching and mentoring.
• Cross-functional collaboration.
• Advanced knowledge of change frameworks (e.g., ADKAR, Kotter).
• Strong leadership and influence skills.
• Experience managing change in large-scale initiatives.
• Advanced stakeholder influence techniques.
• Experience with AI-enabled change tools.
• Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.

• Master's Degree or MBA.
• Prosci or equivalent certification.

• Monday - Friday, 8:00AM - 4:30PM

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

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