Shared Services Advisor

Job Description - add details here

Description:

A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries

Required Skill Sets:

Knowledge of shared services models and operational efficiency practices
Strong problem-solving and process improvement skills
Excellent communication and advisory abilities
Understanding of compliance and regulatory standards
Answering phone calls/making phone calls- providing employees with information and guidance. Once the vendor approves employees' disability claim, this position is the first point of contact for employees.
Case management-answering cases that are submitted by employees with sometimes complex information and guidance.

Skills and Requirements - add details here