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Shared Services Advisor
Job in
Pensacola, Escambia County, Florida, 32573, USA
Listed on 2026-06-18
Listing for:
247Hire
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Business
Job Description & How to Apply Below
Job Description
A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries.
Required Skill Sets- Knowledge of shared services models and operational efficiency practices.
- Strong problem‑solving and process improvement skills.
- Excellent communication and advisory abilities.
- Understanding of compliance and regulatory standards.
- Answering phone calls/making phone calls – providing employees with information and guidance. Once the vendor approves employees’ disability claim, this position is the first point of contact for employees.
- Case management – answering cases that are submitted by employees with sometimes complex information and guidance.
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