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Customer Success Supervisor Retention; FL

Job in Pensacola, Escambia County, Florida, 32573, USA
Listing for: UPS
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Supervisor: Growth & Retention (FL)

UPS is seeking a Signature Customer Success Supervisor to manage a high-volume portfolio of small and medium customers across Pensacola, Navarre, Destin, and surrounding areas. The role emphasizes customer satisfaction, retention, and value delivery through dashboards, virtual check-ins, and performance reviews.

You will coordinate with sales, support, and UPS operations to provide scalable supply chain solutions, identify upsell opportunities, and drive product adoption.

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