Learning Coordinator

About the role:

Assists in coordinating the day‑to‑day activities of the Learning & Development department. Provides administrative support to the Learning Facilitation and Instructional Design teams and the AVP of Learning & Development.

The pay for this role is $19.09-$21.48 per hour, depending on experience.

• Coordinate the set up and reset of instructor‑led training sessions, in‑person and eLearning environments. Organize and prepare materials and supplies for Learning and Development courses, such as notebooks, handouts, flip charts, job‑aids, virtual material, or other resources.
• Assist in scheduling and registration for Learning and Development courses and classes, and in preparing and updating course rosters. Assist with maintaining Learning and Development records and calendars, including completing records of participation.
• Monitor Learning & Development Help Desk tickets for follow‑ups and completions. Review Knowledge Center entries for accuracy.
• Prepare or assist in the preparation and review of assigned reports.
• Assist in delivering training in a classroom or in an eLearning environment.
• Perform other job‑related duties as assigned.

• Three to five years of similar or related experience, including preparatory experience.
• A high school degree or equivalent.

• A significant level of trust, credibility and diplomacy is required. In‑depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

• Routinely perform work in controlled, shared work area with minimal noise. Perform job functions independently or with limited supervision, and work effectively both individually and as part of a team.
• Demonstrate excellent writing skills and attention to detail, with the ability to research content, collaborate with subject matter experts, and present information clearly. Develop learning materials, including participant guides, facilitator guides, and presentation content.
• Maintain composure while meeting deadlines and requirements. Effectively manage multiple, simultaneous, and shifting priorities.
• Exercise the highest level of discretion when handling both internal and external confidential matters.
• Demonstrate proficiency in basic computer skills, Microsoft Office and Pen Air specific software.

Holistic Amenities:

• Up to $15,000 available for continuing education
• Student Loan Paydown
• Adoption Assistance Reimbursement
• Wellness Programs
• Gym membership reimbursement
• Formal Career Development Resources
• Financial Wellness Resources
• Purchase assistance with computers and fitness equipment.

Benefits Package Highlights:

• Generous PTO Plan-20 days for new hires
• Paid Maternal & Parental Leave
• Competitive Retirement Plan
• Competitive medical, dental & vision plans
• Company paid Telehealth services.
• Company paid Short Term Disability
• And more ...!

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

PI