Ticket Seller

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);

for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website);

and

for “retargeting” or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

REPORTS TO: Box Office Manager or Designee

FLSA STATUS: Part-Time, Hourly, Non-Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global
, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment?

Join us to make legends happen!

POSITION SUMMARY

The Pensacola Bay Center’s Ticket Seller is responsible for ticket sales to shows and events by performing the duties listed below.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Demonstrates excellent customer service skills; responds promptly to customer needs and requests for service and/or assistance.

Focus on each patron’s order and fulfill in an accurate and timely manner.

Accurately dispenses tickets as requested by patrons using ticketing software and processes purchases made in person and by phone, when necessary.

Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.

Verify and distribute 'Will Call' tickets to patrons.

Completes daily ticket sales report.

Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and submits to Box Office Manager or Supervisor for audit.

Provides guidance related to venue, show and ticket information.

Ability to work independently and handle most box office questions without assistance.

Efficiently and courteously answers questions concerning prices, seating, and events.

Files various records and reports and performs related office functions and clerical work as assigned.

Perform other related duties as assigned by Box Office Manager or Designee.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to credit and background screening.

Excellent organizational skills required

Good written, verbal, and interpersonal skills required

Ability to interact with all levels of staff including management

Professional presentation, appearance, and work ethic

Ability to operate a computer terminal and printer

Enthusiastic self-starter

Ability to learn new skills

EDUCATION AND/OR EXPERIENCE

High School Diploma or GED required

Minimum of six (6) months relatable experience…