Regional PSC Agent

We are looking for a Regional PSC Agent to join our team.

If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care.

What We Offer

Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first full year + paid holidays

Discounts on braces and clear aligners for you and your family members

What You'll Do

Acquires patient and issue-related information and enters call-tracking database
Responds to inquiries in a courteous and timely manner, utilizing proper grammar and verbal skills
Provides optimal patient experience by effectively resolving issues on a patient's first call
Coordinates appointment schedules
Takes payments
Uses multiple computer applications concurrently, maneuvering through their respective functions
Works as a consultative partner to our clients, building rapport and providing direction

What You'll Need

High school diploma or equivalent required
Bilingual preferred, but not required
Dental field experience a plus, but not required
Call Center experience a plus, but not required
Basic knowledge of using computer systems, which may include software programs, entering data or processing information
Basic knowledge of digital applications including web, email, chat, text, etc.

This is the perfect opportunity to grow with an expanding organization! Apply today!