Recreation Aid
Listed on 2026-07-22
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Entertainment & Gaming
Customer Service Rep
Summary
This position is assigned to the AC Read Golf Course on NAS Pensacola; the course is part of Morale, Welfare & Recreation, Fleet and Family Readiness Programs under Commander, Navy Installations Command. Incumbent performs a variety of duties in support of the Recreation Program.
Responsibilities- Provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
- Provides information concerning facilities and operation.
- Ensures adherence to regulations, safety and security procedures.
- Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
- Performs functions in support of recreation and fitness program delivery including inventory control, equipment inspection, restocking, point of sale system operation and cash handling.
- Operates a cash register and POS system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
- Greets patrons in person, answers the telephone, takes messages, handles customer requests, and makes referrals to the appropriate staff member.
- Must meet Federal Employment suitability requirements and successfully complete a background investigation.
- Must successfully pass the E‑verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must undergo a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I‑9.
- May be required to pass pre‑employment examinations.
- A valid State driver's license is required to operate motor vehicles.
- Must have salary sent to a financial institution of choice by Direct Deposit/Electronic Funds Transfer.
- Selective Service Registration is required for males born after 12/31/1959.
- Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 40 pounds without assistance and occasional lifting of heavier items with assistance.
- Knowledge of the MWR department to answer customer questions and/or refer customers to the appropriate activity.
- Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
- Basic computer operations.
- Ability to read and comprehend published rules, regulations, standard operating procedures, checklists, and other guides.
- Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting).
- Ability to perform basic arithmetic calculations.
- Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
- Ability to communicate effectively both orally and in writing.
- No payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest.
- Males must be registered or exempt from Selective Service.
- Selectee must be determined suitable for federal employment.
- Selectee may be required to successfully complete a probationary period.
- Selectee is required to participate in the direct deposit pay program.
- Social Security Card is required.
- Satisfactorily complete an employment verification (E‑VERIFY) check.
- As of May 7, 2025, the REAL requires visitors to have a REAL passport to access Government Facilities; this will be a requirement for employment.
- A favorable background is a requirement; failure to obtain and maintain may result in withdrawal of the position offer or removal.
This position does not have a positive education requirement.
Benefits- Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long‑term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
- Stability of Federal Civilian Service.
- People with passion for doing work that matters.
- Quality of Work Life Balance.
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non‑merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to _NAF_EEO for proper consideration.
Drug‑FreeWorkplace
This activity is a Drug‑Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.
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