Collections Specialist; Bank Loan​/Credit Card Collections​/Business Default Specialist

Collections Specialist (Bank Loan / Credit Card Collections) / Business Default Specialist

Duration:
Long Term Ongoing Project with NO end Date

Location:
Remote & Onsite Twice a week (Pensacola, FL)

Someone who has Collection experience on bank loans, credit cards, business lines of credit and deposit accounts

• Working knowledge of applicable federal and state laws, rules and regulations
• Familiarity with software systems (e.g., Excel, Monarch, Cognos, OnDemand, Pacer, Baker Hill, etc.)
• Working knowledge of the business underwriting process and business accounting principles
• Experience in financial transaction/processing related responsibilities
• Working knowledge of collection principles and practices
• Experience working with all levels of staff, management, stakeholders, vendors
• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices, and company instructions, procedures, and policies
• Ability to work accurately with numbers and perform mathematical calculations
• Ability to work independently and in a collaborative environment
• Familiarity with the systems and software used by the Collections Division
• Effective skill defining business entity types and structures, including an understanding of the various loan documents and their verbiage used for multiple business lending products
• Effective skill interacting tactfully and effectively in difficult situations
• Effective skill building effective relationships through rapport, trust, diplomacy and tact
• Effective research, analytical, and problem-solving skills
• Effective skill assimilating information, analyzing facts, and developing logical conclusions
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective organizational, time management, and problem-solving skills
• Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
• Effective interpersonal, verbal and written communications skills
• Effective database, word processing, and spreadsheet software skills
• Desired - College level courses with a concentration in Accounting, Finance, Business Administration, or related field

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