Mortgage Assistant

Job Description

TEKsystems is currently hiring Entry‑Level Mortgage Support Assistants to start with a Fortune 100 Financial Institution in the Pensacola area.

• Provide operational support for Management, Supervisory staff, Mortgage Loan Officers (MLOs), Processors and Closers to execute essential mortgage production tasks.
• Assist with new loan setup including indexing, member follow‑up, ordering and/or validating documents; updating mortgage lending systems while ensuring compliance with regulatory requirements.
• Index loan documents received electronically via fax and e‑mail from members, Processors, Closers and/or third parties.
• Complete initial contact with the member to obtain appropriate information such as contact name, hours, contact numbers, etc. to ensure member education and enhanced member service.
• Maintain systematic, consistent, and reliable notes and contact history information on each member interaction and actions taken on accounts.
• Track and update action items in database(s).

• 1–3 years of administrative, clerical, banking, or retail experience.
• Excellent written and verbal communication skills.
• Ability to navigate multiple computer systems.
• Completed High School Diploma.
• High speed internet (cable or fiber optic only).
• Data entry, detail oriented, self‑motivated.

Mon‑Fri 8:00 AM‑4:30 PM CST, Hybrid

Schedule:

3 days onsite and 2 days from home.

$15.00 per hour.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pensacola, FL. Contract to Hire position.

TEKsystems is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

This position is anticipated to close on July 10, 2026.