Indirect Loan Processor

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Pensacola, FL, US

4 days ago Requisition

Company Description

Since 1936 Pen Air Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it.

These guiding principles are Respect, Service, and Communerosity and they’re woven throughout our culture.

Pen Air is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve in the Florida Panhandle, Southern Alabama, and Virginia.

Careers
Do you have a passion for helping others?
Currently, Pen Air provides access to 15 convenient locations across Mobile and Baldwin counties in Alabama and Escambia, Santa Rosa, Okaloosa and Bay counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

Join the team. You’ll fit right in.
Take control of your future by mapping out a career king with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air!

Success looks different for everyone. Where will your journey take you?

The Pen Air difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:

• Up to $15K available for continuing education
• Student Loan Paydown
• Adoption Assistance Reimbursement
• Wellness Programs
• Gym membership reimbursement
• Financial Wellness Resources
• Purchase assistance with computers and fitness equipment.

Benefits Package Highlights:

• Generous PTO Plan—20 days for new hires
• Paid Maternal & Parental Leave
• Competitive Retirement Plan
• Company paid Short Term Disability

The starting pay for this role is $21.31 per hour.

About the role:

Process and fund indirect loan applications submitted by dealers or vendor partners. Verify all information in the loan package is accurate and compliant with Pen Air Credit Union's Indirect Lending Program. Contact indirect dealer partners and members as needed to complete new loan and account information.

Major

Duties and Responsibilities:

• Review indirect loan packages to ensure all applicable documents are received and verified for accuracy.
• Fund indirect loans by entering the application into the loan origination system, calculating, and distributing loan proceeds and dealership reserves, and booking loans to the core system.
• Contact dealership personnel to obtain missing loan documentation or borrower information. Work directly with underwriting and Business Development staff to resolve documentation deficiencies.
• Work directly with underwriting and dealership personnel to resolve contract terms that may vary from the original approval.
• Contact members as directed by management to verify the borrower’s information, discuss financing terms and collateral insurance, and obtain any missing information or documentation.
• Performs other job-related duties as assigned.

Minimum Qualifications:

Experience

Three years to five years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses

• A high school degree or equivalent.

Interpersonal Skills

• A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Other

Skills:

• Knowledge of Pen Air’s Indirect Lending program
• Time management
• Effective communication

This Job Description is not a complete statement of all duties and responsibilities comprising the position.