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Mortgage Solutions Specialist II - Member Services
Job in
Pensacola, Escambia County, Florida, 32573, USA
Listed on 2026-08-26
Listing for:
Navy Federal Credit Union
Full Time
position Listed on 2026-08-26
Job specializations:
-
Finance & Banking
Banking & Finance, Bank Customer Service -
Customer Service/HelpDesk
Banking & Finance, Bank Customer Service
Job Description & How to Apply Below
Navy Federal Credit Union in Pensacola, FL seeks a skilled Mortgage Customer Service Specialist to respond to member inquiries, guide mortgage products, and process related transactions. You will verify account details, handle payment options, and support members with high-volume, schedule-driven workflows.
Ideal candidates have strong call-center or banking experience, excellent listening skills, and the ability to multitask across multiple systems while maintaining accuracy and compliance with
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