LOAN OFFICER

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Full Time Legal Address, PENSACOLA, FL, US

Salary Range: $21.00 To $35.00 Hourly

Are you an experienced Loan Officer with a strong background in credit unions? Do you thrive in a fast-paced environment where your attention to detail and customer service skills shine? If so, we want to hear from you!

Members First Credit Union
, we're looking for a talented Loan Officer to join our team. If you have hands-on experience and a passion for providing exceptional service, this is your opportunity to grow with a dynamic team focused on member success.

What We’re Looking For:

• Credit union experience is a must – we need professionals who understand our member-focused approach.
• Strong proficiency with Symitar is preferred. You’ll be using this platform to serve our members, so previous experience is crucial.
• Excellent communication and customer service skills.
• Detail-oriented with a strong sense of integrity and commitment to member satisfaction.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• A supportive and collaborative work environment.
• The chance to make a real difference in the lives of our members!

Why Work With Us? At Members First Credit Union, we put our members first in everything we do. If you're passionate about helping others and want to be part of a credit union that truly cares about its community, we’d love for you to join our team.

POSITION SUMMARY

Responsible for processing member loans and credit card applications received by phone, mail or in person. Also has responsibility to approve loans in accordance with policies established by the Board of Directors and under the guidelines of authority delegated by the Credit Manager. May be called on to approve loans that fall outside Loan Officer approval authority.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Ability to operate a Windows based computer system. Knowledge of the fundamentals of lending and collection concepts and practices. Thorough understanding of loan policies and procedures. Knowledge of all Credit Union products and services. Excellent oral and written communication skills. Must be bondable.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review loans, credit card applications and extension agreements being submitted to the Credit Manager for approval/rejection. Make a brief written comment concerning referral. Serve as processor of Equity-Loans, 1st Mortgage Loans and other Mortgage Loans.
• Handle telephone inquiries.
• Work with members, closing agents, appraisers, surveyors, and realtors to facilitate loan approvals and closing on a timely basis.
• Provide accurate, up to date information regarding Equity-Loans, 1st Mortgage Loans and other Mortgage Loans.
• Provide exceptional member serviceby effectively matching member needs with Credit Union products.
  
  Consistently achieve established goals for lending products.
• Must be willing and capable of effectively promoting lending products and services.
  
  Responsible for the initiation, processing, and closing of all consumer loans, credit cards, and Home Equity Lines of Credit (HELOCs).
• Ensure timely delivery of electronic copies of loan documents to borrowers for closings.
• Disburse approved loans or forward approved credit card applications to Card Services for processing. Provide clear and detailed explanations of all Credit Union products and services.
• Promptly respond to phone and email inquiriesregardingloans, blue book values, transfers, line releases, and other related topics.
  
  Effectively cross-sell Credit Union services and refer members to other departments as appropriate.
• Coordinate the…