Shared Services Advisor

HR Shared Services Advisor (Contract)

Location:

Pensacola, FL - hybrid (3 days a week onsite)

Pay Rate: $25/hr on W2

A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries.

• Knowledge of shared services models and operational efficiency practices
• Strong problem-solving and process improvement skills
• Excellent communication and advisory abilities
• Understanding of compliance and regulatory standards
• Answering phone calls/making phone calls - providing employees with information and guidance. Once the vendor approves employees’ disability claim, this position is the first point of contact for employees.
• Case management - answering cases that are submitted by employees with sometimes complex information and guidance.
• Other duties:
  Reviewing and updating separations in Oracle-HCM
• Working closely with vendor, other contractors, and advisors that are processing disability payments

Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.