Switch Telecommunications Technician Security Clearance

Position: Switch Telecommunications Technician with Security Clearance
MCS is hiring for a Switch Technician / Network Administrator at Naval Air Station Pensacola, Florida. This is a full-time, permanent position with benefits. The Switch Technician / Network Administrator must demonstrate the ability to support the installation, maintenance, and administration of telecommunication systems, databases, and networks. The Switch Technician / Network Administrator will require good communication skills and the ability to work well in a team setting.

It is important that candidates keep abreast of industry trends and developments, as well as applicable Government regulations. Typical duties include:
* Perform daily administration of telecommunications systems, including Avaya switching, CAIRS database updates, and voicemail platforms to support SIPR and NIPR operations
* Execute Moves, Adds, and Changes (MAC) across voice systems, including Avaya switches and Callware Technologies Callegra voicemail
* Troubleshoot and resolve customer issues related to telephony, voicemail, and network connectivity
* Conduct daily system health checks on phone switches, servers, Cisco network equipment, and LEC circuits to ensure operational readiness
* Administer and maintain CAIRS, UCE servers, and telecommunications databases, including Microsoft SQL Server configuration, queries, and reporting
* Design and implement CAIRS workflows, work packages, call pattern masks, and custom reporting solutions across multiple switch platforms (Avaya, Tadiran, Nortel)
* Manage telecommunications infrastructure, including routers, switches, secure modems, and remote access units, ensuring proper configuration, backup, and restoration
* Maintain and update technical documentation, including SOPs, diagrams, system logs, and database records to ensure audit readiness and continuity
* Coordinate with external carriers (e.g., AT&T, Verizon, Cable One) to troubleshoot and resolve service-related issues
* Ensure compliance with DoD Information Assurance policies, perform system backups, support cybersecurity requirements, and provide on-site technical support and user training

Required:

Clearance Requirement:
Ability to obtain DoD SECRET

Educational Requirements:

High School diploma or equivalent Certification Requirements: AIT II or Security+ is preferred. Experience Requirements:
* Minimum two (2) years of experience programming and administering Unique Communication Solutions CAIRS
* Proficiency in Microsoft SQL Server, including T-SQL, stored procedures, and database-driven reporting solutions
* Experience with Avaya CM6, Tadiran, and Nortel switch environments, including CDR reporting and analysis
* Strong working knowledge of telecommunications systems administration, including Active Directory, CAIRS, and UCE environments
* Expertise in Cisco networking (IOS, routers, switches) and overall configuration management best practices
* Familiarity with DoD Information Assurance (IA) policies, cybersecurity protocols, and antivirus implementation
* Demonstrated troubleshooting, installation, and maintenance capabilities across telecommunications systems, with the ability to operate effectively under tight deadlines and support mission-critical operations Mission Critical Solutions (MCS) is a leading-edge technology solutions provider headquartered in Tampa, Florida. MCS provides a broad range of Technology products and services organized in six core lines of business
-Telecommunications, Structured Cabling, Audio-Visual, Security and Life Safety Systems, Electrical Distribution Systems, and Unified Communications. Fundamental Functions Work Environment
* Work assignments may vary based on client requirements.
* Work may be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).
* Work may be performed in the field. Outside work may include various environmental conditions including hot, dusty, cold, wet, icy, or windy climates. Schedule
* Regular attendance following an established work schedule is mandatory.
* It is important to be able to work any shift/designated hours required.
* You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work.
* This position may require night and weekend work and could include travel to areas with varying field conditions.

Physical Requirements
* May require climbing ladders, working at heights and in small, confined spaces such as under raised floors, inside closets, and server racks.
* Must possess the capability to sit, stoop, kneel, or crouch for extended durations. Will be required to operate in noisy environments with temperatures higher or lower than standard office conditions. Must be able to lift and move equipment weighing up to 50 pounds.
* Sitting ne use and PC/laptop. May require lifting and carrying boxes of supplies or files. Extended periods of sitting while on PC/laptop or phone. Equipment and Machines
*…