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IT Service Desk Analyst – Incident & Request Champion
Job in
Pensacola, Escambia County, Florida, 32573, USA
Listed on 2026-05-20
Listing for:
Baptist Health Care
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Baptist Health Care in Pensacola is seeking a Service Center Analyst I to resolve hardware and software issues while ensuring service level agreements are met. This role involves interacting with customers to troubleshoot a variety of IT incidents, all while maintaining accurate documentation and escalating complex problems as necessary.
The ideal candidate should have a minimum of 18 months of IT service experience or an Associate's degree in a related field. Baptist Health Care offers comprehensive healthcare services and is committed to improving quality of life for communities in Florida.
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