Journey Orchestration, Manager

Manager Role

They want to have someone that has great communication skills, speaks with confidence, can talk with Stakeholders, email marketing background, strategic and is able to get their hands dirty but able to figure things out on their own.

This person will help the company expand support for multiple channels, cross-functional teams, and platforms.

This is a strategic person whose experience in the consumer lifecycle will help us change to a new way of working throughout the organization.

This is an execution-focused lead role supporting enterprise strategy owned by senior product leadership. The role does not include people management, budget ownership, or enterprise roadmap approval.

3–5+ years of experience in CRM, lifecycle marketing, personalization, or journey orchestration

Hands-on experience with Salesforce Marketing Cloud or comparable platforms

Plan and support execution of enterprise journey orchestration strategy across commercial and transactional email channels

Design, build, and optimize lifecycle journeys within Salesforce Marketing Cloud, Adobe Target and similar platforms

Partner with analytics teams to review journey performance and delivery health