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Enterprise IT Help Desk Contractor
Job in
Pensacola, Escambia County, Florida, 32573, USA
Listed on 2026-07-20
Listing for:
TechWish
Contract
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Navy Federal Credit Union’s Service Desk operates 24/7 to support enterprise technology services and serves as the first point of contact for IT issues and service requests. The team aims for first-contact resolution, timely escalation, and efficient incident management to enable employees worldwide.
Responsibilities include handling inbound calls, web and email support, and documenting activities while maintaining adherence to ETS practices and procedures.
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