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IT Service Desk Agent – 1st Line Support; Contractor
Job in
Pensacola, Escambia County, Florida, 32573, USA
Listed on 2026-07-23
Listing for:
TechWish
Contract
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Navy Federal Credit Union is hiring for a Service Desk role in a fast-paced, 24/7 environment. You will respond to calls, emails, and web queues to resolve IT issues and document activities. Training is provided, with an onboarding period before shift assignment and ongoing adherence to Navy Federal practices.
Ideal candidates have IT knowledge, strong communication, and the ability to multitask across enterprise systems, while delivering first-contact resolution where possible.
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