Contractor - Enterprise Technology Systems

IT Analyst Contractor – Desktop Governance & Compliance

The Desktop Governance & Compliance department supports operational efficiency, stability, and security across a diverse end-user computing environment. We are seeking a highly skilled Analyst to support governance, risk, and compliance activities focused on elevated access controls, audit readiness, remediation support, and evidence management.

Key Responsibilities:

• Strong technical aptitude of desktop infrastructure
• Ability to translate and communicate technical requirements and theoretical solutions
• Support elevated access governance activities, including recurring reviews, entitlement validation, recertifications, exception tracking, evidence collection, audit readiness, and remediation follow-up.
• Review access and control-related requests against business needs, security requirements, policy standards, documented risk criteria, and compliance obligations.
• Develop and maintain compliance reporting, dashboards, Standard Operating Procedures, and governance reference materials while identifying opportunities to strengthen preventive controls, reduce manual effort, and improve operational consistency.
• Use Excel, pivot tables, and reporting tools to analyze data, validate controls, and support risk-based decisions.
• Support projects and process improvements through planning, tracking, and implementation.
• Build effective relationships with team members, management, business partners, and key stakeholders.
• Perform other duties as assigned.

Required Qualifications:

• Bachelor's degree in Business Administration, Information Technology, Risk Management, or a related field, or an equivalent combination of education, training, and experience.
• 5+ years of IT experience formulating and supporting desktop infrastructure technical solutions for access governance, privileged access administration, risk remediation, audit support, compliance reporting, and control validation within end-user computing operations.
• Experience supporting privileged access management, workstation elevated-access provisioning, entitlement management, recertification processes, Service Now, MyIT, and related reporting tools.
• Excellent communication and documentation skills, with the ability to present status, findings, conclusions, and recommendations to technical and non-technical audiences.
• Strong planning and time management skills with the ability to prioritize and execute.
• Experience supporting projects, facilitating meetings, driving process improvement, and working within Systems Development Life Cycle and agile methodologies.
• Strong research, analytical, and problem-solving skills, including experience using Excel, pivot tables, and related reporting tools.
• Experience supporting audits, risk remediation efforts, access reviews, status reporting, control validation, and evidence collection.
• Strong attention to detail, with the ability to develop action plans and present clear, practical recommendations to management.
• Self-motivated professional with a positive attitude, sound judgment, and the ability to quickly ramp up in a fast-paced environment.
• Work independently and collaboratively while handling sensitive information with professionalism and discretion.

Desired

Qualifications:

• PMP or similar project management certification.