Logistics Coordinator

Job Title

Support end-to-end fulfillment for fresh and frozen orders—delivery scheduling, appointment booking, freight arrangements, and customer notifications—across company and 3PL partners

Create, print, and process Bills of Lading (BOLs) as orders ship; prepare outbound documentation, including seals and required customer paperwork

Submit daily order releases to cold-storage and 3PL partners in line with QC direction; track released pallets and report remaining pallets weekly

Create and manage inbound and outbound freight purchase orders in Net Suite; track rates and evaluate carrier selection by customer/order

Process export and co-packing orders end to end, ensuring complete and compliant documentation

Track outbound customer orders through delivery; proactively communicate any delays and capture shipment details for each order per the record-keeping process

Review proofs of delivery (PODs) from carriers and report shortages or discrepancies

Maintain the shipping-records filing system and administrative documentation so records stay organized and retrievable

Partner with operations, sales, and warehouse teams to keep workflows aligned and orders moving

Participate in a monthly weekend on-call rotation for customer notices, warehouse updates, and delivery-delay communication

Ensure compliance with company procedures, documentation standards, and safety protocols