Maintenance Engineer

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Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location: Holiday Inn Resort Pensacola Beach.

We are looking to hire a skilled Maintenance Engineer to maintain the establishment and hotel equipment. As a Maintenance Engineer, you will be required to install new equipment, conduct routine maintenance, and troubleshoot equipment faults on site. You may also be required to remove old equipment and train staff on equipment operating procedures.

• Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Patrols the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
• Maintains order in the hotel, dealing with the welfare of guests, coordinates expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property in a calm, rational and persuasive manner.
• Inspecting equipment, troubleshooting malfunctions, and conducting routine maintenance.
• Servicing and replacing old or faulty equipment.
• Removing old equipment and installing new machines.
• Providing technical support and training on new equipment.
• Be familiar with all applicable laws and codes to ensure proper compliance.
• Memorize and monitor life safety systems including accurate layout of the entire building, locations of standpipes and fire extinguishers, complete alarm reports, and check and report any pertinent information from each shift.
• Provide accurate information to inquirers for directions and hours of operation.
• Assist guests with door lock and in-room safe problems.
• Respond to guest complaints, conduct research, and develop the most effective solutions.
• Project a professional manner with an emphasis on hospitality and guest service.
• Perform any other duties as assigned by management.

• Must have a high school diploma or equivalent.
• Minimum 1 year of customer service experience required, hospitality industry preferred.
• Should be able to work independently and with minimal supervision.
• Excellent customer service skills.
• Ability to read, write, and speak effectively in English to communicate with guests and team members.
• Have a strong attention to detail.
• Must be able to multitask.
• Must be a team player.

Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.

• Entry level

• Full-time

• Management and Manufacturing

• Hospitality