Assistant Program Director - Priority Veteran, Pensacola

• Location 375 North 9th Avenue,Pensacola, FL, 32502,United States
• Employee Type Full time
• Required Degree Masters
• Travel 20%
• Manage Others Yes

Lead our mission-driven Pensacola team that is dedicated to ending Veteran homelessness by delivering impactful Housing First services and rapid re-housing solutions. In this dynamic leadership role, you’ll drive program excellence, ensure compliance, and support staff in making life-changing outcomes for Veteran families. If you’re passionate about quality care, collaboration, and meaningful community impact, this is your chance to make a difference every day.

Provides programmatic management to effectively provide Homeless Prevention and Rapid Re-housing services to qualifying Veteran families.

• Provide supervision and oversight to staff, ensuring high-quality services are provided using the Housing First model
• Assist in the oversight of additional SSVF services including Shallow Subsidy, Health Care Navigation and Legal Services.
• Complete case record reviews to ensure quality and compliance with CARF and federal standards.
• Collaborate with Program Director on developing Continuous Quality Improvement outcomes and ensures program sites are meeting these outcomes
• Ensure program sites are in compliance with SSVF grant and CARF accreditation standards
• Review for accuracy and approve all temporary financial assistance requests
• Review for accuracy and approve case certifications and ensure client data is accurately entered into Service Point.
• Oversee program operations and outcomes of all program activities to ensure objectives are met
• Oversee and ensure PV Policies and Procedures and CM Guide are updated and in compliance
• Represents PV program in community meetings
• Ensure program operations, data and reports are accurate
• Provide staff support for crisis interventions and client concerns
• Other duties as assigned

• Master’s degree in a social work, counseling or social service-service related field
• Licensed preferred
• Minimum five years’ relevant professional work experience including supervisory and program management experience.
• Military experience preferred

• Proven supervisory experience and ability to manage a team of staff
• Able to have crucial conversations and provide feedback on employee performance
• Knowledge of case management best practices, including trauma-informed care and person-first approach
• Excellent interpersonal and communication skills
• Excellent computer skills to include Microsoft Office suite and Client Management System
• Able to work as team member
• Knowledge of federal, state and local veteran and military family programs preferred

Services are provided in office, in the community, and in client homes

• Must meet and maintain eligibility requirements to be insured by UWCA’s insurance
• Valid driver’s license
• Reliable transportation
• Proof of automobile insurance commensurate with State law
• Background checks to include criminal record, drug screen & TB testing