Retail Sales Associate - Part Time N 9th Ave Pensacola, FL

Overview

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Shift Availability: 8-29 hours - availability on weekends strongly preferred. Hourly Pay Rate: $15.00/hr. Location: 5090 N 9th Ave, Pensacola, FL 32504

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction. You’ll create a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs.

If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

• Customer Experience & Teamwork:
  Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience; build strong connections, ask thoughtful questions, and offer personalized product advice; address concerns professionally and resolve issues to ensure customer satisfaction; encourage loyalty by signing guests up for rewards programs; work with your team to maintain a respectful, inclusive, and upbeat atmosphere.
• Operations & Store Standards:
  Open/close the store, handle cash, follow procedures/regulations; check IDs, update customer profiles, and process transactions accurately; keep the store clean, organized, and fully stocked; support inventory tasks like restocking, fulfilling online orders, and counting products; consistently meet sales goals by upselling and leveraging product knowledge; highlight deals and complementary items at checkout; stay on top of promotions and product updates;
  
  remain adaptable in a fast-paced retail environment; take on extra duties as needed to support team and store success.

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role with a focus on service and satisfaction.
• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills and the ability to connect with customers and team members alike.
• Strong multitasking abilities and the agility to shift priorities as needed.
• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.
• Solid time management and organizational skills; effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications to support transactions and reporting.
• A positive, proactive mindset when resolving customer issues and building guest experiences.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and commitment to working well within a team environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to stand for extended periods, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and…