Team Member; Cashier​/Sales Associate​/Retail

Overall Job Summary

The Team Member interacts with customers and team members, supports selling initiatives, performs assigned tasks, and delivers a Legendary Customer Experience.

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Perform a combination of the following duties during 95% of their day:
  • Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
  • Recover merchandise.
  • Participate in mandatory freight process.
  • Complete Plan-o-gram procedures (merchandising, sets, and resets).
  • Assemble merchandise.
  • Perform janitorial duties.
  • Execute price changes/markdowns.
  • Operate Forklift (unless under the age of 18).
  • Operate Cardboard Baler (unless under the age of 18).
  • Assist customers with loading purchases.
  • Ensure the customer has a Legendary shopping experience that differentiates from the competition.
  • Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
  • Complete all documentation associated with any of the above job duties.
• Team Members may also be required to perform other duties as assigned.

Experience:

No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.

Education:

A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Ability to read, write, and count accurately.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

• Working environment is generally indoors with moderate noise; indoor floors and outdoor lots are hard surfaces (concrete, asphalt, etc). Lighting and temperature are adequate.
• Work shifts vary but generally no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

• Ability to move and transfer merchandise weighing up to 50 pounds throughout the store.
• Ability to push and pull merchandise up to 2,000 pounds with proper material handling equipment.
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
• Ability to operate and use all equipment necessary to run a store (e.g., dolly, hand truck, forklift, baler, computer, cash register). Forklift and baler requirements do not apply if under age of 18.
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
• Ability to process information / merchandise through the point-of-sale system.
• Ability to handle and be in contact with birds/poultry.
• Ability to successfully complete all required training.
• Ability to successfully complete training and certification to dispense propane, and to dispense propane. Propane certification and dispensing requirement does not apply if under the age of 18.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his or her supervisor.

Our benefits include medical, dental, vision coverage, company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance. Eligibility for benefits applies to full-time and part-time Team Members meeting the required hours per week.