Retail Sales Associate

Job Title

Retail Sales Associate – Solutions Specialist Mobile (Cox Communications, Inc.)

Hourly: $15.29 – $22.88. Annual incentive/commission target: $15,348. Potential total compensation: $48,628 (average). Additional benefits include 401(k) matching, medical, disability, vision, tuition reimbursement, adoption assistance, paid time off, pet insurance, and more.

We’re looking for a Retail Sales Associate who can create memorable customer experiences, drive sales, and support our mobile technology solutions team. You will work evenings, weekends, and holidays, reporting to the Store Manager and collaborating with the Assistant Store Manager and other specialists.

• Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of the retail environment.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of Cox products and competitor offerings by participating in regular training.
• May be required to work in other locations within the same geographic area.

• Paid time off: 16 hours per month plus 7 paid holidays; additional PTO for bereavement, voting, jury duty, volunteer, military, and parental leave.
• Health insurance (medical, dental, vision), retirement plan (401(k) with company match), free Internet and other Cox discounted services.
• Tuition reimbursement for academic pursuits.
• Adoption assistance, childcare and eldercare resources, pet insurance.

We seek individuals who are enthusiastic, customer-focused, and ready to thrive in a fast-paced retail environment.

• High school diploma, GED, or up to 2 years of relevant work experience.
• Ability to meet sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to sell using a consultative, solutions-based approach.
• Ability to build relationships and adapt to a diverse customer base.
• Ability to multitask and prioritize in a service-oriented team environment.
• Mobile within the store for long periods of time to greet customers and demonstrate products.
• Computer literacy with an aptitude for learning communication products and accessories.
• Willingness to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to lift 25–50 pounds to manage stockroom inventory.

• Some college, focus in sales, business, or management.
• One year of experience in sales, retail, or related service industry.
• Experience selling Wireless/Mobile products.
• Fluency in Spanish (written and spoken).

Cox Communications is an Equal Employment Opportunity employer – All qualified applicants and employees will receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other protected characteristic. Cox provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship.