SALES Associate- FLEX

Job Description

SALES ASSOCIATE- FLEX (0 - 19.5 hrs/week)

Job Number
: 2600020Z

Primary Location
:
United States – Florida – Pensacola

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning what we sell and be able to articulate our purpose in a manner that is educational, insightful, and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Customer Service

• Proactively engage and make a connection with customers.
• Ask questions and listen to customers' needs.
• Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.
• Cooperate and build positive inclusive and respectful relationships; take accountability for your own actions and outcomes.

Organization

• Maintain store appearance.

Sales

• Cross‑sell products and know the layout of the store.
• Make suggestions to customers on latest trends and current promotions based on individual needs.
• Upsell products.
• Learn product features, keep up with latest trends, and leverage company tools and technology to confidently provide the customer with product knowledge and specs.
• Use the Point‑of‑Sales system to process cash, exchanges, discounts, gift cards, credit cards, debit cards, and cash handling, including counting money and returning accurate amounts to customers.
• Complete various forms of paperwork, reports, and reconciliation.

Inventory

• Be the keeper of merchandise; complete all inventory processes, ensuring merchandise is properly checked in and accurately ticketed.

Dependability

• Adhere to assigned work schedule.
• Provide accurate and complete follow‑through on work assignments.
• Perform other duties as assigned.

Product Knowledge

• Basic knowledge of product merchandise.

Experience

• Retail experience preferred but not required.

Communication Skills

• Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Effective communication with customers, peers, and management.
• Professional telephone etiquette.

Mathematical Skills

• Basic math functions such as addition, subtraction, multiplication, and division.

Reasoning Ability

• Multi‑task while attending to customers and remaining flexible to business needs.
• Work as part of a team and take initiative independent of direct supervision.

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending on location.

Other Skills

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Available to work a variety of hours, which may include early mornings, evenings, weekends, and holidays.

High school graduate or equivalent preferred. No experience required.