Department Manager ($2-$50M) - Administration Mgr​/Timekeeping​/ Accounting Functions

Department Manager

Primary

Location:

United States-Florida-Pensacola

Organization:
Pensacola Pay Range: $48,000+ depending on experience

Job Summary:

Manages sales activities in assigned retail and or mall services departments. Ensures departments are appropriately stocked, attractively displayed, and adequately staffed to achieve sales goals and service standards.

Duties and Responsibilities:

• Responsible for department level execution of retail and or assigned mall services business strategies, procedures, and policies.
• Ensures department is fully stocked and merchandise is attractively displayed to include effective signing, accurate price marking, fact tags, etc. Adheres to corporate Visual Merchandising standards.
• Coordinates stock replenishment with backroom and procurement personnel. Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed.
• Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations.
• Reviews department’s merchandise stock structure, makes recommendations, and provides information to Store Divisional Managers, Buyers, etc. regarding merchandise in-stock position, stock assortment, product saleability, local demand trends, and requirements, etc.
• Reviews daily sales reports. Recommends initiates markdowns as necessary. Provides input to Store Divisional Managers, Store Managers regarding departmental promotions, sales goals, and budgets.
• Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. Coordinates and implements departmental promotions and sales events with store operations, visual merchandising, and merchandise procurement associates. Provides post-promotion feedback to Buyers, Store Manager, etc.
• Supervises, trains, and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals, sales events, sales incentive programs, store policies, etc. Keeps current regarding industry market trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible.
• Carries out policy of courtesy and service recognizing the importance of genuine obvious and active attention required in a retail organization. Exercises tact, good manners, and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position.
  
  Responds to inquiries and provides assistance in a prompt and friendly manner. Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives.

Oversee end-to-end payroll and timekeeping operations, ensuring accurate and timely processing in ADP, People Soft, and associated workforce management systems. Monitor, review, and process daily leave slips, time adjustments, and non-productive time to ensure compliance with company policy and regulatory requirements. Validate payroll data prior to bi-weekly uploads, including overtime, premium pay, leave balances, and historical edits to prevent payroll discrepancies.

Maintain accurate and up-to-date payroll records related to pay changes, terminations, planned overtime, and all leave categories (e.g., FMLA, PPL, military, court, union, and administrative leave). Serve as the primary subject matter expert for payroll and timekeeping, providing guidance and support to associates, managers, and timekeepers. Lead scheduling and workforce coordination efforts in partnership with leadership to ensure adequate staffing coverage and alignment with labor forecasts.

Run and analyze payroll and timekeeping exception reports; proactively resolve missing punches, unexcused absences, and system discrepancies prior to payroll close. Support district-wide payroll accuracy by training and auditing timekeepers across multiple locations, driving consistency…