Salesperson - Buick GMC Cadillac of Pensacola

Job Details

Job Location:

SOAG Pensacola - Pensacola, FL 32505

Position Type:
Full Time

Travel Percentage:
Negligible

Job Shift: Day

The Salesperson exists to guide customers through the purchase of a vehicle while driving gross profit, volume, and satisfaction across Step One Automotive Group’s dealerships.

• Consistently meet or exceed monthly unit sales and gross profit targets
• Deliver a best-in-class customer experience from first contact through post-delivery follow-up
• Maintain a high CSI score that reflects genuine customer satisfaction at every touchpoint
• Build a personal prospect and owner follow-up system that drives repeat and referral business
• Complete all required OEM and SOAG training monthly, earning and maintaining manufacturer certifications
• Execute every deal with accuracy — proper paperwork, finance handoff, delivery, and title processing
• Introduce every customer to the Service Department to establish a long-term relationship with the store
• Operate with integrity, professionalism, and full compliance with federal, state, and local automotive retail laws

• Exceptional verbal communication and active listening skills
• Ability to build rapport quickly and maintain trust throughout a multi-step sales process
• Working knowledge of automotive products, features, financing concepts, and trade-in valuation
• Familiarity with federal, state, and local laws governing retail automotive sales
• Ability to manage multiple customers and deals simultaneously without losing attention to detail
• Comfort with dealership-specific software, CRM/lead management systems, and follow-up tools
• Proficiency in Microsoft Office Suite and standard business communication tools
• Demonstrated ability to act with integrity, professionalism, and discretion in all customer and team interactions
• Physical ability to stand for extended periods, walk the lot, and lift up to 30 pounds

• Primary work location:
  Step One Automotive Group dealership locations (Florida Panhandle)
• Extended periods of standing and walking while assisting customers on the showroom floor and sales lot
• Ability to sit for sustained periods when working at a desk, phone, or computer
• Requires sufficient dexterity to type, reach, bend, and lift up to 30 pounds
• Fast-paced retail automotive environment with daily performance expectations and monthly cycle accountability
• Physical ability to stand for extended periods, walk the lot, and lift up to 30 pounds

• High school diploma or GED required
• Prior automotive sales experience preferred; motivated candidates without experience will be considered
• Must successfully pass a background check, drug screen, and Motor Vehicle Report (MVR)

• Paid manufacturer training!
• Medical, Dental, Vision, and Supplemental Insurance Available!
• Company Paid Life Insurance, Free Employee Assistance Program, and 100% PAID TUTITION with Strayer University for Associate's, Bachelor's, and Master's Degrees!
• 401(k) with Company Matching after 6 months!
• Start earning Paid Time Off on Day 1, with the ability to use it after 90 days! Earn TWO WEEKS Paid Time Off your first year!
• Five Paid Holidays - 4th of July, Labor Day, Thanksgiving, Christmas, and New Year's!
• Major Discount with Working Advantage on theme park tickets, shopping, travel, and more!

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.