Utility Service Technician Trainee - Region East & Meter Maintenance

Utility Service Technician Trainee

Emerald Coast Utilities Authority

$38,750.40 - $63,523.20 Annually

Region East, Ellyson - 9300 Sturdevant Street, Pensacola, FL 32514

Full Time

Job Number: 2018E

Department:
Regional Services (2003)

Opening Date: 05/21/2026

Job Summary:

Reports to the Senior Utility Service Technician. This is an entry-level classification in which incumbents learn the skills required to perform semi-skilled work in the installation, and maintenance of the water distribution and wastewater collection systems. Employees in this classification participate in a formal ECUA training and career progression program, as well as receiving on-the-job training. Work is performed under immediate supervision.

Utility Service Technician Trainees demonstrate the ability to perform assigned essential functions and duties within a 24-month structured training program. Required training classes are listed in the "Career Progression" section of this job description.

Essential Job Functions:

Assists more senior technicians with the operation and maintenance of ECUA's Water Distribution and Wastewater Collection Systems. Assists with installation of water services including tapping the water main, installing the service tubing, and connecting the tubing to the meter box. Assists with the repair of water main breaks, water service leaks and water meters. Assists with emergency shut downs of the water system.

Assists with the maintenance of water valves, fire hydrants, and water meters. Turns customers' water services on and off. Installs, replaces, and uses a computer to analyze and troubleshoot residential (AMR) water meters. Records meter readings for billing purposes. Assists with installation of sewer laterals from the main to the property line for residential customers. Assists with the repair and maintenance of gravity sewer mains, sewer force mains, customers' service laterals, force main valves, and air release valves (ARV).

Assists with the shutdown, bypass, and repair of damaged gravity and force mains. Uses a computer to utilize ECUA's electronic mapping system, and to send, receive, and close out electronic work orders. Assists with performance of utility locates with ground penetrating radar (GPR) and other equipment. Operates and maintains back-hoe, trencher, service truck, pumps, well-point systems and other equipment. Responds to customer complaints and makes contact with the customers.

Uses laptop for Geographic Information System (GIS) and other software. Collects Global Positioning System (GPS) points on key components of infrastructure. Performs small restorations to roads, driveways, and sidewalks using asphalt and concrete. Fills holes with sand to prepare for restoration. Learns job-related material primarily through oral instruction and observation in an on-the-job training setting. All other duties as assigned.

High school diploma or equivalent. (Educational documentation will be requested upon offer of employment.) Must be 18 or older. Job incumbents may be required to work one or more or any combination of the following shifts as directed. For example:
Tuesday
- Saturday~7:00 am - 3:30 pm, Sunday
- Thursday~7:00 am - 3:30 pm, Monday
- Friday~3:00 pm - 11:00 pm. Employees are required to work any shift in any region as assigned. Must respond to all emergency work call-outs beyond his or her assigned shift. Basic level of computer knowledge and skills. Licenses and

Certifications:

Possession of a current valid driver license. Possession of a State of Florida Level III Water Distribution License within 24 months from date of hire. Must obtain a Class A CDL with tanker within 24 months from date of hire. Must obtain certification in Management of Traffic (MOT) within twenty-four (24) months from date of hire.

Employment offers to all new hires are contingent upon the job candidates successfully passing background, motor vehicle and reference checks, drug screening, and post job offer physicals (that may include pulmonary testing). All applicants are subject to physical assessments as required by job.