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Crisis Support & Resource Navigator
Job in
Pensacola, Escambia County, Florida, 32573, USA
Listed on 2026-08-13
Listing for:
United Way Worldwide
Full Time
position Listed on 2026-08-13
Job specializations:
-
Social Work
Crisis Counselor
Job Description & How to Apply Below
United Way of West Florida seeks Call Specialists to be the first point of contact for 211 Information & Referral and 988 Lifeline callers. You will provide information, emotional support, crisis intervention, and connections to community resources via phone, text, email, or other channels.
Role requires active listening, motivational interviewing, and adherence to 988 Lifeline standards and United Way policies.
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