Office Assistant

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Free food & snacks
• Opportunity for advancement

At Peoria Music Academy, we’re not just teaching music; we’re creating harmony in families and communities. Our mission is to grow musical skills and appreciation through fun, consistent, and locally engaged programs. Working here is an opportunity to join a dynamic, locally owned small business where every note played contributes to something greater in our community.

We have two locations: employment will be at our Thunderbird location (8476 W Thunderbird Rd # 202 Peoria, AZ 85381) and/or our Union Hills location (8110 W. Union Hills, Suite #200 Glendale, AZ 85308).

Hours range from 9:00am - 8:30pm Monday - Fridays and Saturdays 9am - 3pm.

Start date is immediate.

• Serve as the receptionist for the Academy.
• Greet visitors and check in clients.
• Answer phones, direct calls, and prepare messages.
• Prepare letters, memos, forms, and reports and process incoming and outgoing mail.
• Manage calendars and coordinate/schedule lessons, meetings, interviews, etc.
• Perform clerical duties including typing and maintaining filing systems.
• Operate office machines including copiers, scanners, phone/voicemail systems, and computers.
• Manage inventory of office supplies and merchandise.
• Communicate with teachers, staff and clients, handling questions and concerns.
• Assist in the onboarding process for new hires.
• Sales of merchandise, books, and other accessories in a POS.
• Achieve monthly sales and client retention goals.
• Perform other related duties as assigned.

Beyond the specifics of your role, you’ll also share in our universal expectations of the team (what we call “the band”):

Be always on stage:
Approach every moment with presence and responsibility, embody our core values in every interaction, and understand the power of your role in shaping lives.

Deliver measurable results:
Whether through student progress, family satisfaction, or program growth, focus on impactful outcomes.

Foster collaboration:
Work in harmony with bandmates, families, and the community to create an environment of trust and support.

• Pursue impact and income. You’re driven by a desire to make a meaningful difference in the lives of others by providing outstanding customer service and strong sales skills.
• Are a lifelong learner. You’re constantly seeking knowledge, open to new ideas, and thrive in a fast-paced environment.
• Leverage technology for growth. You are proficient with Microsoft Office, Google Suite, and have a willingness to learn unfamiliar software.
• Communicate with clarity and confidence. You’re an organized communicator with an attention to detail.
• Take initiative. You’re self-motivated, proactive, and results-oriented.
• Collaborate and adapt. You work well with others, enjoy the collaborative process, and are comfortable with ambiguity.
• High school diploma or equivalent (GED) required.
• 1-3 years of relevant experience in an office setting is preferred.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Have a valid driver's license or adequate transportation to work.
• Prepared to pass a background check.