Lead Transaction Coordinator; TC Lead

We’re hiring a Lead Transaction Coordinator to provide day-to-day operational leadership for our Transaction Coordination team. This role combines hands‑on transaction coordination with leadership oversight across the TC/LC department, with a strong focus on service quality, proactive communication, and consistent execution.

This is a working leadership role for an experienced, high-volume TC who enjoys improving workflows, supporting a team, and elevating the service experience for agents.

• Provide daily operational leadership for the TC/LC team
• Manage a limited number of transactions while overseeing overall workflow
• Review files for accuracy, compliance, and consistency
• Reinforce established processes and documentation standards
• Support team coverage during PTO, absences, or high-volume periods
• Oversee transaction flow across systems, including IA, SISU, and FUB
• Identify workflow issues and support process improvements
• Serve as a go‑to resource for TC and LC questions

• Assign TCs to new agents
• Adjust coverage and reassign tasks as needed during absences or volume spikes
• Act as the primary operational decision‑maker for TC/LC workflows
• Escalate policy or compliance exceptions when required

• High-volume Transaction Coordinator experience
• Strong understanding of real estate transactions and compliance
• Experience working within TC workflow or transaction management platforms
• Technology‑forward and comfortable learning new systems
• Proven ability to lead peers through change with clarity and consistency
• Organized, solution‑oriented, and calm under pressure

This position is ideal for a senior TC who wants to stay close to the work while also helping guide a team, improve consistency, and elevate the service experience for agents.

Salary $60k with bonus opportunities

Job Type: Full‑time

• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location:

Hybrid remote in Peoria, AZ 85382