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Member Relations Lead — Complaint Resolution & Strategy
Job in
Peoria, Maricopa County, Arizona, 85381, USA
Listed on 2026-08-16
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-16
Job specializations:
-
Business
Regulatory Compliance Specialist
Job Description & How to Apply Below
USAA is seeking a seasoned professional for a leadership role in complaint management within a financial services setting. You will guide resolution strategies, escalate complex issues, and coordinate cross-functional activities to improve processes and compliance.
This position emphasizes coaching, risk assessment, and stakeholder communication across levels. The role requires a strong background in regulatory frameworks, a track record of driving operational excellence, and the ability to lead
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