Shipper Support Lead — Elevate Customer Experience
Job in
Peoria, Maricopa County, Arizona, 85381, USA
Listed on 2026-06-20
Listing for:
GLS US GROUP
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
GLS US GROUP in Arizona is seeking a Shipper Support Lead to oversee the Shipper Support team. This role involves ensuring a motivating work environment, monitoring customer interactions, and handling escalated issues. The successful candidate will support team training and drive performance metrics.
Requirements include a high school diploma and strong soft skills. Proficiency in Microsoft Office and familiarity with Salesforce or Talkdesk is preferred. Join GLS and help deliver exceptional customer service.
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