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Help Desk Support Specialist
Job in
Peoria, Maricopa County, Arizona, 85381, USA
Listed on 2026-06-27
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Job Description
Wells Fargo is looking to bring on a group of Tech Support Agents to assist with their return to office plan.
Top Skills- Phone support experience (Call center, help desk, or others)
- Tech support capabilities
- Experience working with a ticketing tool for documentation would be ideal
- Technical support
- Customer service
- Phone support
- Ticketing system
Skills & Qualifications
Critical thinking, problem solving, go-getter attitude, friendly phone demeanor and strong communication
Training and OpportunitiesThe team will host a training class for each agent, giving them a chance to learn the internal process and tools. They have recently moved to Service Now for their ticketing tool, which is a common tool in the industry. The agents will be able to support all 250,000 internal employees at an enterprise size company.
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