HVAC Scheduling & Service Dispatcher

## HVAC Scheduling & Service Dispatcher Apply locations:
Peoria, AZposted on:
Posted Todayjob requisition :
R-101761
*
* Job Description:

**** Role and Responsibilities*
* ** DISPATCHER & CSR
*** Answering multi-line phones and emails from customers, prioritizing service calls and accurately tracking all dispatched calls.
* Detailed data entry including customer information, address, telephone numbers, memos, invoices and attachments.
* Able to professionally make outbound calls to a variety of customers in order to schedule maintenance, repairs (Parts, Installations etc.) or additional services turned in by the technicians.
* Present a professional image of the company in all methods of communication (verbal, written or in person) &Maintain a POSITIVE ATTITUDE at all times.
** Qualifications and Education Requirements
*** Minimum of 2 years in a scheduling or service dispatching in the construction industry, in HVAC preferred.
* Skilled with Microsoft Office Outlook & multi-line telephone system.
* Strong history in customer relations.
* Must be able to read, write & speak English fluently; verbal Spanish fluency a plus.
* Must be able to follow and enforce company policies.
* Must be able to pass an immediate drug test.
** Additional Notes
*** We offer great benefits including medical, dental, life, PTO and Sick pay.
* We have a business casual work environment with a great management team.
* This is a full time, hourly position, M-F, with occasional overtime. Salary is competitive and will range DOE.Job Type: Full-time Benefits:
* Dental insurance
* Health insurance
* Health savings account
* Life insurance
* 401K* Paid time off
* Sick time
* Vision insurance

Schedule:

* 8 hour shift
* Monday to Friday

Experience:

* Dispatching: 1 year (Preferred)

Work Location:

In person

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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