Call Center Shift Supervisor
Listed on 2026-07-25
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Role Overview
We are looking for a Call Center Shift Supervisor to support the Action Request Center (ARC) for our Customer. This is a great opportunity to support a Mission Critical Customer all while helping to build a high-performance Team. This position will be on-site at Fort Huachuca.
What You Will DoThe Call Center Shift Supervisor will work directly with the Team Lead, address minor ticketing issues, review and provide feedback on employee evaluations, and perform various administrative and reporting tasks.
Why It Might Be a FitThe ideal candidate will have a BS/BA degree or 4 years of experience in lieu of a degree, CompTIA Sec +, and an Active Secret Clearance. The successful candidate will be able to work in a dynamic and energetic environment, support team building and mentoring, and provide coverage for any shift within our 24/7 environment.
Requirements- BS/BA degree or 4 years of experience in lieu of a degree
- CompTIA Sec +
- Active Secret Clearance
- Overtime
- Shift differential
- Discretionary bonus
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