Front Desk Attendant

Front Desk Attendant

Join the Mountainside Fitness Team

We invest in our people. Here's what you can expect as part of the Mountainside family:

• Complimentary gym membership plus deep personal training discounts
• Onsite childcare — bring your kids to work with you
• Consistent schedules that stay the same week to week — no surprises
• Flexible pay for hourly employees — access your earnings when you need them
• Real growth opportunities — 100% of our General Managers were promoted from within

• Warmly greet and check in members and guests, creating a welcoming first impression
• Respond promptly and professionally to guest needs, requests, and concerns
• Communicate relevant guest information to the appropriate departments in a timely manner
• Provide basic equipment orientation and assistance to members as needed

• Uphold and enforce club safety policies to protect the well‑being of all members and guests
• Maintain a professional, conservative appearance in accordance with club dress policy
• Complete assigned cleaning tasks to help maintain a clean and safe environment

• Operate standard office equipment including phones, computers, and copy machines
• Accurately perform basic math functions related to daily operations
• Complete tasks and assignments consistently and thoroughly, communicating any concerns to management

• Previous experience in customer service, front desk, or a related field preferred
• Strong interpersonal skills with the ability to build rapport with a diverse membership
• Excellent written and verbal communication skills
• Strong organizational skills and ability to manage multiple tasks
• Problem‑solving and conflict‑resolution skills
• Self‑motivated and proactive — takes initiative and seeks out additional duties

• Demonstrates responsibility, dependability, and consistency: arrives on time, attends meetings, and completes assigned tasks
• Communicates professionally with managers, co‑workers, and members

• Provide basic equipment assistance
• Demonstrate competence in the operation of basic office equipment: phone, fax machine, computer, copy machine, etc.
• Consistently complete simple mathematics functions
• Demonstrate responsibility, dependability, and consistency in arriving on time, attending meetings, completing assigned tasks, and communicating all concerns and messages to managers
• Possess problem‑solving and conflict‑resolution skills
• Demonstrate self‑motivating and self‑directed behavior such as seeking out additional duties
• Ability to communicate effectively with managers, co‑workers, and members
• Successful completion of Manage Staff training, drug testing, and the Mountainside Training Program

• Must be at least 16 years or older
• Ability to lift a minimum of 30 lbs.
• Ability to move throughout the club and around equipment throughout the shift
• Physical ability to complete assigned cleaning tasks

• CPR Certification required within 30 days of start date — sponsored by Mountainside Fitness at no cost to you
• Successful completion of pre‑employment drug screening
• Successful completion of the Mountainside Fitness Training Program

Ready to be the face of Mountainside? Apply today and start building your career with us.